Privacy Policy

1. Introduction

QuantumElectro (Private) Limited ("QuantumElectro AI", "we", "us", or "our") is committed to protecting the privacy of visitors to our website quantum-electro.com ("Website") and our clients. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our Website or engaging our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Form Submissions: Name, email address, company name (optional), project type, budget range, and message content submitted through our contact form
• Calendly Bookings: Name, email address, and any information you provide when scheduling a discovery call through our Calendly integration
• Email Communications: Information included in emails you send to us at info@quantum-electro.com
• Client Engagement Data: Project specifications, business requirements, and technical information shared during consulting engagements

2.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically:

• Usage Data: Pages visited, time spent on pages, referring URLs, and navigation patterns
• Device Information: Browser type, operating system, screen resolution, and device type
• IP Address: Your Internet Protocol address, which may indicate your general geographic location

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested information about our services
• To schedule and conduct discovery calls and meetings
• To deliver consulting services as agreed in project engagements
• To improve our Website, services, and user experience
• To send relevant communications about our services (only with your consent)
• To comply with legal obligations and protect our rights

4. Third-Party Services

We use the following third-party services that may process your data:

4.1 Formspree

Our contact form is powered by Formspree (formspree.io). When you submit the contact form, your data is processed by Formspree and forwarded to us via email. Formspree's privacy policy governs their handling of your data. Formspree is based in the United States and complies with applicable data protection regulations.

4.2 Calendly

We use Calendly (calendly.com) for appointment scheduling. When you book a call, Calendly collects and processes your scheduling information. Calendly's privacy policy governs their handling of your data. Calendly is based in the United States and is GDPR compliant.

4.3 Vercel

Our Website is hosted on Vercel (vercel.com). Vercel may collect analytics data including page views, visitor counts, and performance metrics. Vercel is based in the United States and complies with applicable data protection regulations.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.

• Essential Cookies: Required for the Website to function properly (e.g., security, performance)
• Analytics Cookies: Help us understand how visitors interact with our Website to improve the user experience

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

6. Data Retention

We retain your personal information as follows:

• Contact Form Data: Retained for up to 24 months after your last interaction, unless you request deletion sooner
• Client Engagement Data: Retained for the duration of the engagement plus 3 years for legal and contractual purposes
• Analytics Data: Aggregated analytics data is retained indefinitely; identifiable analytics data is retained for up to 12 months

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (HTTPS/TLS) across our Website
• Secure third-party service providers with their own security measures
• Access controls limiting data access to authorized personnel
• Regular review of our data handling practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request your data in a structured, machine-readable format
• Right to Object: Object to our processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at info@quantum-electro.com. We will respond to your request within 30 days.

8.1 GDPR Compliance (European Economic Area)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on the following legal bases:

• Consent: When you submit a contact form or book a call
• Contractual Necessity: When processing is necessary to fulfill a consulting engagement
• Legitimate Interest: For website analytics and service improvement

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. International Data Transfers

QuantumElectro (Private) Limited is based in Pakistan. Your data may be transferred to and processed in countries other than your own, including Pakistan and the United States (where our third-party service providers are located). We ensure that appropriate safeguards are in place when transferring data internationally, including contractual protections with our service providers.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

11. Links to Other Websites

Our Website may contain links to third-party websites (e.g., GitHub repositories, Calendly). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our Website after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

QuantumElectro (Private) Limited
Email: info@quantum-electro.com
Address: First Floor, One Express Plaza, Adjacent Attock Petrol Pump, Gulberg Green Interchange, Islamabad Expressway, Islamabad, Pakistan